Welcome to Luxe Botanicz. By accessing our website, browsing our products, or placing an order, you agree to the terms and conditions below.
Products & Information
We aim to display product descriptions, ingredients, sizes, prices, and images as accurately as possible.
However, product packaging, appearance, or minor details may occasionally vary from the images shown on the website.
Orders
When you place an order with Luxe Botanicz, you are responsible for providing accurate:
- Name
- Phone number
- Email address
- Shipping address
- City and province
We reserve the right to contact you for order confirmation or additional information when required.
An order may be cancelled or refused if there is a pricing error, stock issue, suspected fraudulent activity, or another reasonable operational issue.
Prices
All prices displayed on the website are in Pakistani Rupees (PKR) unless stated otherwise.
Prices, discounts, promotions, and product availability may change without prior notice.
Payment Methods
Available payment methods may include:
- Cash on Delivery (COD)
- Direct Bank Transfer
For bank transfer orders, processing may begin after payment confirmation where applicable.
Shipping & Delivery
We offer delivery across Pakistan, subject to courier availability.
Current shipping charges are:
- Rs. 200 on orders below Rs. 3,000
- Free Delivery on orders of Rs. 3,000 or above
Delivery times may vary depending on location, courier service, weather, public holidays, sales periods, or other circumstances beyond our control.
Please refer to our Shipping Policy for more information.
Returns & Refunds
Returns, replacements, and refunds are handled according to our Return & Refund Policy.
Due to hygiene and safety reasons, opened or used skincare products may not be eligible for return unless they are defective, damaged, or incorrectly delivered.
Skincare Disclaimer
Individual skincare results may vary depending on skin type, sensitivity, lifestyle, and other factors.
We recommend reviewing the ingredients and performing a patch test before using a new product.
Information provided on our website is for general product information and is not a substitute for professional medical or dermatological advice.
If you have a medical skin condition, severe sensitivity, or ongoing reaction, please consult an appropriate healthcare professional.
Website Use
You agree not to misuse the Luxe Botanicz website, interfere with its security, attempt unauthorized access, or use the website for unlawful purposes.
Intellectual Property
Unless otherwise stated, Luxe Botanicz owns or has permission to use the website’s branding, product images, graphics, text, logos, and other original content.
Such content may not be copied, reproduced, or used commercially without permission.
Limitation of Liability
To the extent permitted by applicable law, Luxe Botanicz will not be responsible for indirect losses arising from website interruptions, courier delays, misuse of products, or circumstances outside our reasonable control.
Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable law.
Privacy
Your personal information is handled according to our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any updated version will be published on this page.
Governing Law
These Terms & Conditions are intended to operate in accordance with the applicable laws of Pakistan.
Contact Us
For questions regarding these Terms & Conditions, contact us:
Email: luxebotanicz@gmail.com
Phone / WhatsApp: (+92) 321 1124040
Website: luxebotanicz.com